SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystero.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystero.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Being passionate about gardening means needing tools that are both functional and convenient – and this foldable bucket checks all the boxes! The transparency lets me easily keep track of water levels which simplifies watering my beloved plants immensely. Plus, its portability makes moving around my garden effortless despite carrying water loads. When done? It neatly collapses into a compact size fitting perfectly in my tiny shed without cluttering up space—a gardener’s dream come true!
Lightweight, transparent and super handy for camping trips. Love the convenience it offers!
This collapsible bucket has been nothing short of amazing for me as an urban dweller with limited space. Its compact nature when folded saves so much room in my small apartment, while its transparent material allows for easy monitoring of content levels - no more surprises! Despite being lightweight, it doesn't compromise on durability which makes it perfect not only for household chores but also for those spontaneous beach outings or picnics at the park.
I'm so impressed with this portable bucket's durability and transparency. It folds up neatly, saving me loads of space in my tiny apartment.
This portable bucket has seriously impressed me with its durability and functionality! Living in a compact apartment doesn't afford much storage room but thankfully this bucket folds right up saving precious space. Being able to see through the material is also a great feature as I can monitor quantities easily. A worthy addition to any household or outdoor adventure kit!
Fantastic for fishing trips
I simply adore this foldable bucket! Its portability makes watering my plants a breeze. Plus, its transparency allows me to monitor water levels easily.
love it!
Got this as a gift for my husband who loves fishing He says it's perfect - lightweight yet sturdy, easy to pack away and see-through design is practical too!
I was gifted this transparent folding bucket and wow! It's super lightweight which makes it ideal for our family camping trips. The see-through aspect is practical too, allowing me to easily check how much water we left. And when we're heading home? It packs away without any fuss due to its collapsible nature.
super handy for monitoring water levels.
As an enthusiastic fisherman, I've found this folding bucket to be the perfect companion for my fishing trips. It's incredibly lightweight yet sturdy enough to withstand frequent use outdoors. The transparent design is such a practical feature too – no more guessing games about how much water or bait remains in the bucket! And when it's time to pack up? This little gem folds away seamlessly, making transportation and storage utterly effortless. A truly fantastic piece of gear for anyone who loves spending time out in nature!
Lightweight and durable, this folding bucket is a camping essential. 🏕️
A perfect gift idea