Elevate Your Cat’s Playtime
Transform your home into a feline paradise with our Tall Multi-Level Cat Tree. This luxurious cat tower is designed to cater to your cat’s every whim, featuring a super large hammock, cozy condos, and multiple scratching posts. Standing tall at seven levels, it’s the perfect retreat for your playful and curious indoor cat, providing endless opportunities for climbing, lounging, and scratching.
Features that Cats Love
Crafted with your cat’s happiness in mind, this cat tree boasts an impressive array of features:
- 7-Level Structure: This tall cat tower accommodates adult cats weighing up to 20 lbs, allowing for exploration and play on each level.
- Spacious Condos: Two large cat condos (15.7″ x 12″ x 12″) provide ample space for relaxation and hiding, making it a cozy retreat for your furry friend.
- Comfortable Hammock: The square hammock (18.5″ x 15.3″) offers a perfect spot for your cat to nap in comfort while enjoying the view from above.
- Durable Scratching Posts: Wrapped in 100% natural sisal, these posts encourage healthy claw maintenance while protecting your furniture from scratches.
- Sturdy Design: Featuring an extra-large base and an anti-toppling strap, this cat tree provides maximum stability for even the most active cats.
- Easy Assembly: Quick and hassle-free assembly with all necessary hardware included, so your cat can enjoy their new playground in no time!
Why Your Cat Will Love It
This cat tree is ideal for active cats who love to climb and scratch. It’s best used in homes with multiple cats or larger breeds, as the spacious condos and double top perches prevent squabbles over the best spots. Your feline friends will love exploring every nook and cranny, keeping them engaged and entertained.
Special Features for Happy Cats
What sets this cat tower apart is its thoughtfully designed layout that caters to your cat’s natural instincts. With various activity areas and a soft top perch for lounging, it creates a dynamic environment for play and relaxation. The natural sisal scratching posts are not only durable but also encourage healthy claw maintenance, helping to keep your furniture safe.
Join the Cat Adventure Today!
Give your furry friends the ultimate playground they deserve! Order your Tall Multi-Level Cat Tree today and watch your cats thrive in their new haven. With its appealing design and top-notch features, it’s more than just a cat tree; it’s a lifestyle upgrade for your beloved pets. Don’t wait—enhance your cat’s playtime experience now!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystero.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystero.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mystero.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mystero.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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